Frequently asked questions
Everything about HelloGen in one place. If your question isn’t here, email us.
Basics
What is HelloGen?
HelloGen is a free online AI image tool. It generates images from text prompts using Z-Image Turbo and edits existing images from plain-language instructions using Qwen Image Edit 2509. It works in your browser with no installation or account.
Is HelloGen free? What’s the catch?
Yes. Creating a free account gives you unlimited image generation with no watermark, plus 5 AI edits a day. You can also try generation without an account, up to 5 images a day. HelloGen runs on efficient open-weight models from the Qwen community, which keeps hosting affordable. Optional Basic and Pro plans and credit packs add premium models, 4K upscaling and unlimited editing, but you never have to pay to make images.
Do I need an account or app?
There is nothing to install — HelloGen runs in any desktop or mobile browser. You can generate up to 5 images a day without signing in. A free account removes that cap and unlocks the AI image editor, which requires sign-in so that we can enforce our content rules.
Which languages does HelloGen support?
The interface is available in English, German, French, Spanish, Portuguese, Italian, Simplified Chinese and Traditional Chinese. Prompts can be written in most major languages.
Images & rights
Can I use generated images commercially?
Yes. Images you create on HelloGen can be used for personal and commercial purposes. You are responsible for your prompts: don’t generate content that infringes trademarks, copyrighted characters or a real person’s likeness without permission.
Is there a watermark?
No. Downloads are clean, full-resolution images without any watermark.
How many images can I generate?
There is no daily quota. A light rate limit keeps the service responsive for everyone; for normal use you will never notice it.
What content is not allowed?
HelloGen is strictly non-adult (SFW): all adult, NSFW, pornographic or sexually explicit content is prohibited, along with any sexual content involving minors, non-consensual imagery of real people, and content designed to deceive (e.g. fake documents). Prompts are screened and violations are blocked. Full details are in the Terms of Service and Acceptable Use Policy.
Technology & privacy
Which AI models power HelloGen?
Text-to-image runs on Z-Image Turbo, an efficient open text-to-image model known for fast, high-quality output. Editing runs on Qwen Image Edit 2509, an instruction-following image editing model from Alibaba’s Qwen family.
Are my prompts or photos used to train AI?
No. Prompts and uploads are processed to generate your result and briefly retained for abuse prevention, then deleted. They are not used for training and never sold.
How can HelloGen afford to stay free?
HelloGen is built on open-weight models shared by the Qwen community — Z-Image Turbo for generation and Qwen Image Edit 2509 for editing. Open models plus efficient infrastructure keep costs low enough to offer the tool free to everyone.
How fast is generation?
Typically around five seconds per image with Z-Image Turbo, depending on load and image size. Edits with Qwen Image Edit usually take slightly longer.