Acceptable Use Policy

1. Content moderation

All prompts, uploaded images and generated results are screened by automated moderation. The system is fail-closed: if content cannot be confirmed as safe, it is blocked. Content that violates this policy is refused before generation or removed after the fact, and we may suspend or terminate accounts that attempt to bypass moderation.

2. Prohibited content

You may not use HelloGen to create, upload, or share:

• Sexual, pornographic, or otherwise adult (NSFW) content of any kind, including AI-generated nudity or sexualized imagery.
• Any sexual content involving minors, or any content that sexualizes, endangers, or exploits a minor. This is a zero-tolerance rule and suspected child sexual abuse material is reported to the authorities.
• Content that depicts graphic violence, gore, self-harm, or promotes terrorism or other serious harm.
• Hateful, harassing, defamatory, or discriminatory content targeting people or protected groups.
• Content that infringes copyright, trademark, publicity, or other rights, including uploading images you do not have the rights to use.
• Anything illegal under applicable law, or content promoting illegal goods or activities.

3. Real people, identity and deepfakes

HelloGen must not be used to impersonate, deceive, or harm real people. Specifically, you may not:

• Create face-swap, deepfake, or synthetic media that portrays a real, identifiable person in a false or misleading way.
• Generate intimate, nude, or sexual imagery of a real person (non-consensual intimate imagery), whether or not they are a public figure.
• Upload photos of another person without their consent, or use the tools to harass, defame, or damage the reputation of any individual.
• Depict public figures or celebrities in a way that is deceptive, defamatory, or implies a false endorsement.

4. Editing your own images

The image editor is intended for editing images you own or have permission to use — for example changing backgrounds, colors, objects, or style. It is not a tool for creating deceptive or non-consensual imagery of real people. You are responsible for having the rights to any image you upload and for how you use the result.

5. Fair use of the service

Do not attempt to disrupt, overload, scrape, resell, or gain unauthorized access to the service, and do not use automated means to evade usage limits, moderation, or security controls.

6. Enforcement

If we believe you have violated this policy, we may block content, limit features, suspend or terminate your account, and refuse a refund for the affected purchase. Serious or illegal violations may be reported to law enforcement. We may update this policy from time to time; the date above shows the last revision.

7. Reporting abuse

If you encounter content or behavior that violates this policy, or believe an image of you has been misused, contact us at support@aitop3.com and we will investigate.